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Atlassian Consulting

Achieve seamless, digital workspace collaboration with the Atlassian Tool Chain

Atlassian Consulting

Atlassian's agile tools enable your company to collaborate across locations and departments seamlessly. Atlassian offers proven tools like Jira, Jira Service Desk, and Confluence, which facilitate interactive collaboration in the digital workspace while effectively reducing costs and effort. Our Atlassian experts at b-unity not only provide extensive consulting for the implementation of your Atlassian software but also offer numerous training sessions, equipping your employees with a comprehensive knowledge base of both practical and theoretical skills.

Cost-Effective Processes

Consulting services create value only when they can be directly transferred into practice. That’s why we prefer proof of concepts and new workflows over lengthy, colorful slide decks, ensuring that our consulting services deliver value as quickly and seamlessly as possible in your daily business operations.

Practical Solutions

We not only bring good ideas but also implement them systemically, taking responsibility for the feasibility of our plans. Therefore, we’ll never propose a solution that’s not practical or viable for your needs.

All-in-One Solutions

We offer all services from a single source: from strategic consulting at the start of a project to technical implementation, secure operation, and team training.

Atlassian Consulting Services

Turn our expertise into your IT advantage

Scripts and Automations

Almost all processes in Jira and Confluence can be automated. Sometimes, simple automations suffice; other times, scripting may be needed.

Improved Project Processes

Benefit from our expertise in process and project management consulting when configuring Jira workflows. We optimize your workflows for various scenarios.

Clear Permissions

We create security schemes in Jira, Confluence, and other Atlassian tools, ensuring that each employee can only access what they need.

Efficient Input Screens

We support you in configuring screen templates visible to users when creating, editing, or viewing processes.

Custom Fields

With custom fields, you can gather the information needed to assess your projects. We assist in configuring these to fit your needs.

Notification Settings

Notifications keep your team up to date. We help you configure notifications to ensure your team is always in the loop.

Custom Jira Projects

While Jira's standard processes are mainly oriented toward software development, we develop process types tailored to your requirements and seamlessly integrate them into your projects.

Clear Dashboards and Filters

Together, we define which information and statistics you need for your analyses. We then implement your preferred configuration.

Updates and Upgrades

With our support, you achieve seamless upgrades and extensions of individual Atlassian products and licenses.

Uptime Management

Ensure optimal performance for your Atlassian tools. Our experts are also skilled in resolving technical issues.

Migration to the Atlassian Cloud

Proven migration process for success

The Atlassian Cloud is Atlassian's latest, most future-proof deployment option, offering the latest features and greatly simplifying system maintenance, leaving you more time to focus on your business. We follow Atlassian's proven migration process, consisting of the following steps:

  • Feasibility CheckAt the beginning of your journey, we assess your requirements and analyze your current setup. With this information, we can determine if a cloud migration is the right choice for you.
  • PlanningOnce we define your goals, we begin the technical and operational planning of your migration. Together, we select your migration strategy and method, and set the project and timeline.
  • PreparationWe prepare your domain and users for the migration to the cloud. In this phase, we assist you in updating your product to a supported version and in cleaning your data and users to get everything ready for migration.
  • TestingTesting is crucial to ensure a smooth production migration. At this point, we prepare all necessary training materials for your teams.
  • MigrationOnce testing is completed successfully, we select a migration date together, ensuring minimal downtime for your system.
  • LaunchYour cloud products are online and ready to use. We help you with the rollout, onboarding your teams, and providing guides to facilitate working in your cloud sites.

Frequently asked questions

What is Atlassian Consulting?
Atlassian Consulting covers advice, introduction and optimisation of Atlassian products like Jira, Confluence and Jira Service Management. The goal is IT service and knowledge management tailored to your processes.
Which Atlassian products do you support?
We advise on Jira (Software & Work Management), Confluence (knowledge management), Jira Service Management (ITSM, ITIL-compliant) as well as integration into existing IT landscapes.
Do you migrate Atlassian Server instances to the cloud?
Yes. We accompany you through the migration from Atlassian Server/Data Center to Atlassian Cloud – including migration planning, app compatibility and user training.
Can Jira Service Management be operated in line with ITIL?
Yes. Jira Service Management is ITIL-certified. We configure and implement the ITIL processes (incident, problem, change, service request) to fit your organisation.

Get the most out of your Atlassian environment!

On-premises & in the cloud

From efficient introduction to cloud migration – we accompany you in all phases of your Atlassian project with hands-on advice and tailored solutions. Get in touch with us now to find out how our expertise can significantly improve your collaboration and efficiency!